How it works
SaRA lists patients who may qualify, keeps them engaged at home by text, shows your clinicians who needs them, and documents the care so it can be billed.
SaRA reads your schedule and caseload in the EMR and lists patients who may be a fit for remote therapeutic monitoring. Your clinicians decide who enrolls, the patient agrees to texts, and enrollment takes seconds.
Personalized text check-ins follow each patient's injury and plan of care: pain, home exercises and how the week is going. Patients average a 65% engagement rate.
Responses flow into one place, which means fewer phone calls, emails and texts. Your team sees who engaged, who is drifting and who needs a call.
Monitoring days and clinician time are recorded as they happen. Check-ins support the device supply codes; clinician time, including a live conversation with the patient each month, supports treatment management. Our billing team submits the claims and works the denials.
Your team
Most of the monitoring runs on its own. This is the honest list of what is yours, a one-time setup, then a few small habits for each role. Read it with the people who would do each part.
Enroll the patient at check-in, about a minute from the patient list. Consent is built into the first text, and there is nothing for the patient to install. Unenroll at discharge so the texts stop.
Many practices have the front desk enroll and the provider introduce the program during the evaluation. Either split works. Pick one and keep it.
Install the SaRA browser extension once, so SaRA opens next to the chart. Introduce SaRA at the evaluation. Glance at the patient list most days; a patient who has gone quiet, or who reported something worth a second look, stands out.
Talk with each patient about what they have been reporting, at a visit you already have, and log that conversation with one click. The time you spend reviewing is recorded for you.
Own the go-live checklist and watch that new evaluations are getting enrolled. Make sure every clinician has the browser extension working before go-live.
Work the billing list once a month: sign off items if SaRA bills for you, or hand the list to your biller if you bill yourself. Be our point of contact. Your team can always reach us in the chat inside SaRA.
If SaRA bills for you, nothing beyond the enrollment signatures above. We submit the claims, track them, and reconcile payments.
If you bill yourself, your biller works the ready list, enters the codes and documentation into your EMR, and marks each item billed.
Remote therapeutic monitoring
Including the two codes new for 2026: 98985 for 2 to 15 days of monitoring data and 98979 for 10 to 19 minutes of treatment management.
| CPT code | What it covers | How often |
|---|---|---|
| 98975 | Initial setup and patient education | Once per episode |
| 98977 | Device supply for musculoskeletal monitoring, 16 to 30 days of data in 30 days | Every 30 days |
| 98985 | Device supply for musculoskeletal monitoring, 2 to 15 days of data in 30 days (new for 2026) | Every 30 days |
| 98979 | Treatment management, 10 to 19 minutes (new for 2026) | Calendar month |
| 98980 | Treatment management, first 20 minutes | Calendar month |
| 98981 | Treatment management, each additional 20 minutes | Calendar month |
Treatment management codes require clinician time in the calendar month and at least one live, interactive conversation with the patient. Payer rules vary. Guides: 98985 and the 2-day threshold · RTM documentation requirements · the CMS 2027 proposed rule
For physician-led practices
Orthopedic and pain practices whose physicians or other qualified practitioners bill care management can record that time in SaRA too. Therapists do not bill these codes.
| 99426 | First 30 minutes of clinical staff time in a month |
| 99427 | Each additional 30 minutes |
| 99490 | First 20 minutes of clinical staff time in a month |
| 99439 | Each additional 20 minutes |
Integrations
SaRA reads your EMR to find patients who may qualify. With Raintree, enrollment and monitoring activity also write back to the chart.
No. SaRA runs over text message, so there is nothing to download. Patients answer check-ins from the phone they already have.
Patients in a plan of care whose musculoskeletal condition can be monitored between visits. SaRA lists patients who may be a fit; your clinicians decide who enrolls.
Patients agree to receive texts when they enroll. The first message names your clinic, and patients can reply STOP at any time to stop or HELP for help.
Check-ins run on their own. Clinicians spend their time on the patients SaRA highlights, and that time is recorded so it can be billed under the treatment management codes, which also need a live conversation with the patient each month.
SaRA connects to WebPT, Raintree, Prompt, athenahealth and Spry, and works with other browser-based EMRs. Tell us yours in the demo and we will show you the workflow.
Our billing team does. We prepare and submit the RTM claims from what SaRA records, follow them through payment, and work the denials. Practices that would rather bill RTM themselves can. SaRA prepares the codes and the documentation, and your biller enters them in your EMR.
We walk through pricing in the demo, using your own patient numbers.
A 30-minute demo covering how the workflow fits your clinicians and your EMR.
